Femi's Tea Rewards - Terms of Use

Now only available for Upper Changi Outlet, will launch for other outlets soon

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Updated: 24 JUNE 2019

PLEASE READ THESE TERMS OF USE FOR FEMI'S TEA PROGRAM (SINGAPORE) CAREFULLY. BY ACCESSING OR USING THIS PROMOTIONAL PROGRAM, YOU AGREE TO BE BOUND BY THE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT PARTICIPATE IN THIS PROGRAM.

These Terms of Use apply to your access to, and participation in, the Femi's Tea program (“Femi's Tea Rewards”) which is operated by Femi's Tea Pte Ltd (“Femi's Tea”), and corporate with Advocado Pte Ltd (“Advocado”) in Singapore. These Terms of Use do not alter in any way the terms or conditions of any other agreement you may have with Femi's Tea for products, services or otherwise. Femi's Tea reserves the right to change, modify and/or terminate the Femi's Tea Rewards program and/or these Terms of Use or any policy, FAQ, or guideline pertaining to Femi's Tea Rewards at any time and in its sole discretion. Any changes or modifications will be effective immediately upon posting the revisions to www.femistea.com, and you waive any right you may have to receive specific notice of such changes or modifications. Your participation in Femi's Tea Rewards confirms your acceptance of these Terms of Use and any such changes or modifications; therefore, you should review these Terms of Use and applicable policies from time to time to understand the terms and conditions that apply to Femi's Tea Rewards. If you do not agree to these Terms of Use, you must stop participating in Femi's Tea Rewards.

Femi's Tea Rewards is not targeted towards, nor intended for use by, anyone under the age of 13. If you are between the ages of 13 and 18, you may only use Femi's Tea Rewards under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use.

Please read the Advocado Privacy Statement carefully to understand how Femi's Tea collects, uses and discloses information about its customers.

Femi's Tea Rewards Program

Program overview

Femi's Tea Rewards is one way in which Femi's Tea endeavors to reward and thank loyal customers for patronizing at Femi's Tea. To enrol in Femi's Tea Rewards and receive program benefits, you will first need to come down any outlet of Femi's Tea, by opening an account with $10 at Femi’s Tea, activating and registering with Advocado system on your phone, you are automatically entered into the「PLANET」Level of Femi’s Tea Rewards.

The Advocado registration process may require that you provide certain personal information using the online registration form, including: password, email address, birthday, name, mobile number, and marketing preferences. 

Femi's Tea Rewards benefits are determined based on the amount of “spending” you make and the accumulation of “Cash back” that you earn through your spending with your registered membership at participating Femi's Tea stores in Singapore only. “Cash back” will also be rewarded for purchases of Femi's Tea eStore Credit.

Currently, there are three (2) levels of benefits in Femi's Tea Rewards which are determined by the amount of "spending" that you accumulate in your account. By opening an account, and activating and registering with Advocado system, you will be automatically enrolled in Femi's Tea Rewards at thePLANETLevel. Accumulated $500 consumption and top up value within the twelve (12)-month period following your enrollment date and you will proceed to theGALAXYLevel. 

Once you reach a specific Level within Femi's Tea Rewards, you will receive the benefits that are applicable to that Level only. However, you must continue to accumulate in order to maintain your benefit level for another year:

  • To maintain the「PLANET」Level, you only need to register and activate Femi's Tea membership at Advocado system.

  • To maintain the「GALAXY」Level, you must accumulate $500 consumption and top up value during each consecutive twelve (12)-month period following the date you reached the「GALAXY」Level. If you do not obtain requirement in twelve (12) months, you will be placed at the「PLANET」Level of Femi's Tea Rewards.

Please note that “spending” you accumulated for each level will only be valid during the twelve (12) month period from the date when you reach the particular level. For example: You create a Advocado account and activate your Femi's Tea Rewards Program on 11 November 2017. You are therefore automatically enrolled into the「PLANET」Level of Femi's Tea Rewards on 11 November 2017 and your spending will only start to earn “Cash back” from your enrollment date. If you accumulate $500 consumption and top up value on 25 December 2017, you will be placed in「GALAXY」Level and entitled to「GALAXY」Level benefits and your entitlement to「GALAXY」Level benefits will expire 1 year from your Anniversary Date, on 24 December 2018. However, if you have reached the requirement between 25 December 2017 to 24 December 2018, accumulating required spendings to maintain your「GALAXY」Level, you will continue to qualify for「GALAXY」Level and be entitled to the various「GALAXY」Level benefits for the 12-month period between 25 December 2018 and 24 December 2019.

「PLANET」Level | 星球级

By opening an account with $10 at Femi’s Tea, activating and registering with Advocado system on your phone, you are automatically entered into the「PLANET」Level of Femi’s Tea Rewards. Benefits may include:

Voucher Category A

  • Two (2) Buy-One-Get-One drink reward:

Your Buy-One-Get-One reward will be automatically loaded under your account and will be available to you for three (3) months. The offer for the Buy-One-Get-One reward expires after three (3) months. ​This complimentary reward is valid for one-time use only.

  • One (1) Birthday voucher to enjoy drink for 50% OFF: 

Your Birthday voucher will be automatically loaded under your account and will be available to you for twelve (12) months. The offer for the Birthday voucher expires after twelve (12) months. With the voucher you can redeem any one (1) drink from Femi's Tea during your relevant birthday month with 50% OFF. This complimentary reward is valid for one-time use only. Please also remember to show your IC or any other certificate (Student card / Driver license etc.) that represents your birthday month to our staff during voucher redemption.

Voucher Category B

  • One (1) Upsize for free with the purchase of any drink:

Your Upsize voucher reward will be automatically loaded under your account and will be available to you for three (3) months. The offer for the Upsize voucher reward expires after three (3) months. ​You need to purchase your choice of favorite drink in order to redeem the size upgrade. This complimentary reward is valid for one-time use only.

  • One (1) Toppings for free with the purchase of any drink: 

Your Toppings voucher reward will be automatically loaded under your account and will be available to you for three (3) months. The offer for the Toppings voucher reward expires after three (3) months. ​You need to purchase your choice of favorite drink in order to redeem the free toppings. This complimentary reward is valid for one-time use only.

Voucher CAT. A and CAT. B not allowed use at same time, and you can only redeem/use one voucher from each CAT. for each time. Usage of vouchers will not accumulate into “Cash back” Program.

Store Credit Top-up

After entered into thePLANET」Level of Femi's Tea Rewards, you can enjoy this SUPER offer that top-up store credit under your account at any outlet of Femi's Tea with incredible discount. You can check up the top-up options of this campaign in Advocado membership page. The store credit that you top up will never expired. 

Cash back

Start enjoy 2% cash back from each order as a PLANET」Level user at Femi's TeaCash back accumulate by actual payment amount of your order, will not include the usage of voucher or price amount of discount.

You will receive the「PLANET」Level benefits only once throughout the entire period of your participation in Femis' Tea Rewards. You will no longer receive the「PLANET」 Level benefits (excluding vouchers issued) after you advance to theGALAXYLevel and are placed at the「PLANET」Level again for any reason.

「GALAXY」Level | 银河级

After having accumulated $150 consumption and/or top up value in a 12-month period, you advance from「PLANET」to「GALAXY」of Femi’s Tea Rewards. During each 12-month period when you reach and/or maintain the「GALAXY」Level, the benefits may include:

Voucher Category A

  • One (1) voucher to enjoy drink for free: 

Your One-Drink-For-Free reward will be automatically loaded under your account and will be available to you for three (3) months. The offer for the One-Drink-For-Free reward expires after three (3) months. ​This complimentary reward is valid for one-time use only.

Voucher Category B

  • Three (3) Upsize for free with the purchase of any drink:

Your Upsize voucher reward will be automatically loaded under your account and will be available to you for three (3) months. The offer for the Upsize voucher reward expires after three (3) months. ​You need to purchase your choice of favorite drink in order to redeem the size upgrade. This complimentary reward is valid for one-time use only.

  • Three (3) Toppings for free with the purchase of any drink: 

Your Toppings voucher reward will be automatically loaded under your account and will be available to you for three (3) months. The offer for the Toppings voucher reward expires after three (3) months. ​You need to purchase your choice of favorite drink in order to redeem the free toppings. This complimentary reward is valid for one-time use only.

Voucher CAT. A and CAT. B not allowed use at same time, and you can only redeem/use one voucher from each CAT. for each time. Usage of vouchers will not accumulate into “Cash back” Program.

Store Credit Top-up

After entered into theGALAXY」Level of Femi's Tea Rewards, you can enjoy this SUPER offer that top-up store credit under your account at any outlet of Femi's Tea with incredible discount. You can check up the top-up options of this campaign in Advocado membership page. The store credit that you top up will never expired. 

Cash back

Start enjoy 5% cash back from each order as a GALAXY」Level user at Femi's TeaCash back accumulate by actual payment amount of your order, will not include the usage of voucher or price amount of discount.

You will receive the「GALAXY」Level benefits only once throughout the entire period of your participation in Femis' Tea Rewards.

Miscellaneous

 

Rewards are loaded electronically to your Advocado account under merchant page of Femi's Tea. You can view and track your available rewards on www.advocado.me. Rewards may only be redeemed in participating Femi's Tea stores in Singapore. To redeem a reward under Femi's Tea Rewards, you must login your Advocado account on Tablet at a participating Femi's Tea store in Singapore.

 

Unless specifically provided to the contrary, only one reward may be redeemed with each transaction regardless of the membership level. This means that you cannot use more than one reward together in the same transaction.

 

There are no annual membership fees associated with Femi's Tea Rewards. Vouchers and any other rewards accumulated under the program have no cash value. No Vouchers or rewards may be exchanged for cash.

 

Femi's Tea may introduce promotion programs relating to Femi's Tea Rewards whereby these Terms of Use may be varied as applicable to such programs.

 

Your Points, Cash back value, Vouchers, Store Credit, and your account under Femi's Tea Rewards are personal to you, and except as expressly permitted under these Terms of Use or the rules of a promotional program, may not be sold, transferred or assigned to, or shared with family, friends or others.

 

Femi's Tea reserves the right to terminate your account and/or your participation in Femi's Tea Rewards if Femi's Tea determines in its sole discretion that you have violated these Terms of Use, or that the use of your account is unauthorized, fraudulent or otherwise unlawful.

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